Customer Success Representative
Company: Educo Solutions
Location: Austin
Posted on: July 3, 2025
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Job Description:
What We Are Educo Solutions is a sales and marketing firm based
in Austin, TX, offering personalized marketing strategies,
comprehensive training programs, entry-level marketing and sales
jobs, and immediate career opportunities. We create campaigns that
engage, inspire, and quickly turn leads into customers. URGENT
HIRE: Austin Marketing Firm Seeking Customer Success
Representatives! We are urgently seeking passionate and
enthusiastic Customer Success Representatives to add to our D2D
team! This critical role serves as the first impression for
AT&T clients and the primary contact for enrollment inquiries.
We need a driven "people-person" who can immediately create stellar
customer experiences and leave a lasting positive mark. Every
Customer Success Representative will receive the following benefits
from day one: Competitive Compensation Rapid Career Advancement
Supportive Culture Customer Success Representative Essential
Functions Include: Promptly addressing questions and guiding
potential customers through the AT&T enrollment process with a
positive attitude and precise information. Ensuring every client
interaction is positive, memorable, and contributes to a favorable
company impression. Demonstrating consistent commitment to
immediately meeting and exceeding customer expectations. Serving as
the main point of contact for AT&T clients regarding
enrollment, providing comprehensive and timely support.
Streamlining and simplifying the AT&T client enrollment journey
for maximum efficiency. Thoroughly informing customers about
AT&T service plans and current promotional offers to facilitate
quick, informed decisions. Swiftly and courteously resolving
customer complaints and problems. Continuously updating knowledge
of all AT&T offerings and operational guidelines to provide
accurate information without delay. Effectively collaborating with
other teams to ensure seamless handovers and consistent client
support.
Keywords: Educo Solutions, New Braunfels , Customer Success Representative, Sales , Austin, Texas
