HD Supply (www.hdsupply.com) is one of the largest industrial
distributors in North America. The company provides a broad range
of products and value-add services to approximately 300,000
customers with leadership positions in maintenance, repair and
operations. Through 44 distribution centers, in the U.S. and
Canada, the company's approximately 5,500 associates provide
localized, customer-driven services including will call,
direct-ship options, diversified logistics and innovative solutions
that contribute to its customers' success. With an active
commitment to the communities in which we operate, HD Supply
associates are part of a thriving organization that supports the
virtues of wellness, diversity and inclusion - all of which are top
priorities for the company. Equally as important is empowering our
associates to grow professionally while providing competitive
benefits and compensation. If you're ready to find a rewarding
career and achieve your full potential with a growing industry
leader, HD Supply is ready for you!
Job Description & Qualifications
Responsible for contacting customers for the purpose of
collecting outstanding accounts receivables on orders. Resolve
customer billing problems and reduce accounts receivable
Major Tasks, Responsibilities, and Key Accountabilities
Communicates with customer to determine reason for overdue
payment and review terms of sale, service, or credit contract.
Receives payments and posts amount paid to customer account.
Documents information about financial status of customer and
status of collection efforts.
Reviews and monitors assigned accounts and all applicable
collection reports. to maintain up-to-date customer records.
Maintains clear documentation of customer contact through the
collection or dispute process.- Ensures timely follow-up of open
disputes is completed in accordance with service level
- Resolves internal and external customer non-payment issues,
invoice discrepancies, and customer payments outside of approved
Nature and Scope
Refers complex, unusual problems to supervisor.
Under general supervision, exercises some judgment in accordance
with well-defined policies, procedures, and techniques. Work
typically involves regular review of output by a senior coworker or
Located in a comfortable indoor area. Any unpleasant conditions
would be infrequent and not objectionable.
Most of the time is spent sitting in a comfortable position and
there is frequent opportunity to move about. On rare occasions
there may be a need to move or lift light articles.
- No travel required.
Education and Experience
- HS Diploma or GED strongly preferred. Specialized skills
training/certification may be required. Generally 2-5 years of
experience in area of responsibility.
Preferred Qualifications & Job Specific Details
Job Locations US-TX-New Braunfels
Posted Date 2 months ago (4/8/2021 9:39 AM)
Job ID 2021-42648
Business Unit Facilities Maintenance
Functional Area Credit/Collection Services
Remote Position? No
Position Type Full-Time
Posting Location : Postal Code 78130
HD Supply is an Equal Opportunity Minority/Female/Individuals
with Disabilities/Protected Veteran and Affirmative Action
Employer. HD Supply considers for employment and hires qualified
candidates without regard to age, race, religion, color, sex,
sexual orientation, gender, gender identity, national origin,
ancestry, citizenship, protected veteran or disability status or
any factor prohibited by law.