Customer Service Coordinator (100% Remote)

Company: Continuum Global Solutions
Location: New Braunfels
Posted on: June 9, 2021

Job Description:

Do you enjoy helping people with important decisions? Are you interested in learning more about healthcare and benefits? We are hiring Customer Care Coordinators who will support incoming calls from customers who have questions about their health, wellness, and prescription plan/coverage. You do not need a background in healthcare or insurance, just a passion for learning and a desire to understand concerns, provide solutions, and make an impact on the lives of others. We offer paid training, health benefits for you & your family, opportunity for professional growth, and many more employer perks. Interested? APPLY TODAY!RESPONSIBILITIES:Answer Inbound Calls from Customers and Address Questions & ConcernsProvide Information About Their Insurance Coverage & Benefit PlansResolve Concerns to Simplify Their Healthcare ExperienceNavigate Through Multiple Computer Applications with Speed & AccuracyWORK AT HOME REQUIREMENTS:Must Have A Computer That Is Compatible with Our Technology (Cannot Be an Apple, Google Chromebook, HP All-In-One)High Speed Internet With At Least 10 Mbps Download Speed (No Satellite)Quiet, Secured WorkspaceA USB Wired Headset with Noise Canceling MicrophonePersonal Desktop or Laptop Computer (Preferred, But Not Required)ADDITIONAL REQUIREMENTS:Must Live in One of These States: AL, AR, FL, GA, ID, IN, KY MS, NC, OK, NE, SC, TX, UT, VA, & WY18+ Years Old & High School Diploma/GEDProfessional Positive Attitude & Courteous Telephone EtiquetteFull-Time Schedule Availability (Evenings/Weekends Required)BENEFITS & PERKS:$11 Hour + Overtime AvailableAccess Up To 50% Of Your Pay Immediately After Your ShiftHealth Insurance (Medical, Dental, Vision) & Other BenefitsPaid, Virtual TrainingFlexible, Remote Work EnvironmentOpportunity for Professional DevelopmentRecruiter Email: Continuum Global Solutions, LLCContinuum Global Solutions customer care services and call centers have been embraced by top companies worldwide. The company's Fortune-500 clients rely on its vast expertise in customer care management. Continuum Global Solutions leverages world class voice, chat, email, and social technologies. Continuum has more than 16,000 employees in major international markets and serves tier-1 clients across multiple industry verticals. More information can be found at is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation,disability, military/veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.Continuum recruiting correspondence will always come from a talent acquisition representative with an official @continuumgbl e-mail address. In addition, our representatives will never ask for any form of payment from a new hire or candidate. Please report suspicious activity to . Associated topics: agente de servicio al cliente, associate, client service, customer care, customer care representative, representante de servicio al cliente, service specialist, system support, technical support, telephone service representative

Keywords: Continuum Global Solutions, New Braunfels , Customer Service Coordinator (100% Remote), Other , New Braunfels, Texas