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Senior Collections Associate

Company: HD Supply Holdings
Location: New Braunfels
Posted on: June 8, 2021

Job Description:

Company Overview HD Supply (www.hdsupply.com) is one of the largest industrial distributors in North America. The company provides a broad range of products and value-add services to approximately 300,000 customers with leadership positions in maintenance, repair and operations. Through 44 distribution centers, in the U.S. and Canada, the company's approximately 5,500 associates provide localized, customer-driven services including will call, direct-ship options, diversified logistics and innovative solutions that contribute to its customers' success. With an active commitment to the communities in which we operate, HD Supply associates are part of a thriving organization that supports the virtues of wellness, diversity and inclusion - all of which are top priorities for the company. Equally as important is empowering our associates to grow professionally while providing competitive benefits and compensation. If you're ready to find a rewarding career and achieve your full potential with a growing industry leader, HD Supply is ready for you! Job Description & Qualifications Job Summary Responsible for contacting customers for the purpose of collecting outstanding accounts receivables on orders. Resolve customer billing problems and reduce accounts receivable delinquency. Major Tasks, Responsibilities, and Key Accountabilities Performs a wide variety of collection functions for larger or more complex accounts. Ensures compliance with established guidelines, reviews and monitors credit sources, credit files, customer applications and delinquent accounts. Receives payment and posts amount to customer's account. Compiles and maintains basic credit information. Maintains records on credit risks, delinquent accounts and incomplete files. Ensures timely follow-up of open disputes is completed in accordance with service level. Resolves internal and external customer non-payment issues, invoice discrepancies, and customer payments outside of approved terms. Nature and Scope May modify processes to resolve situations. Under limited supervision, relies on experience and exercises independent judgment to determine the best approach to achieve desired outcomes. Course of action is often determined by interpreting procedures and policies. Work typically involves periodic review of output by a supervisor or direct customers of the process. Is sought out and/or assigned to provide general guidance/direction, training, and technical assistance to junior level support personnel. Contributes to employees' professional development but does not have hiring/firing authority. Work Environment Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Most of the time is spent sitting or standing in the same location and/or there may be a need to stoop regularly or move/lift light material or equipment (typically less than 8 pounds). Typically requires overnight travel less than 10% of the time. Education and Experience Technical certification or associate degree may be required in some areas. Generally 5-7 years of experience in a related area of responsibility. Preferred Qualifications & Job Specific Details Preferred Qualifications 2+ years credit analysis and/or accounts receivable experience preferred. Manufacturing or distribution industry preferred. Familiarity with accounting principles and practical application within the collection environment. Job Locations US-TX-New Braunfels Posted Date 3 hours ago (5/25/2021 2:33 PM) Job ID 2021-43586 Business Unit Facilities Maintenance Functional Area Credit/Collection Services Remote Position? No Position Type Full-Time Posting Location : Postal Code 78130 HD Supply is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. HD Supply considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.

Keywords: HD Supply Holdings, New Braunfels , Senior Collections Associate, Other , New Braunfels, Texas

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