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Guest Services Representative

Location: New Braunfels
Posted on: June 7, 2021

Job Description:

3.2| || Quick Apply |Full-time | Part-time|1 hour ago| Full Job Description The Guest Services Representative (GSR) creates a warm and welcoming environment in which to serve the Nothing Bundt Cakes guests both in person and by telephone. The GSR does side work duties for the Crafting Department, some light cleaning and clerical duties. Requirements Availability to work weekends. Possess a strong sense of teamwork. Ability to follow instructions. Has integrity. Takes initiative. Fits the brand culture. Works well under pressure. Outgoing and friendly personality. Attention to detail. Multi-tasking ability. Strong sales ability. Strong sense of urgency. Genuine care for others' needs. Responsibilities (Including, but not limited to...) Abide by all NBC policies and procedures. Uphold the NBC image and brand. Assist other departments when necessary. Introduce walk-in guests to the bakery and products using a Guest Tour. Suggest creative solutions to guests with walk-in orders. Suggest the purchase of add-ons and retail to make the product a complete experience. Assist phone-in guests with their orders. Give cake presentations while performing quality control tests. Operate and balance the POS with accuracy and efficiency. Collect email addresses from guests. Keep samples available during operating hours. Have current and complete knowledge of current prices, products and promotions. Keep retail area clean, swept and neatly merchandised throughout the day. Dust all retail surfaces at least twice per week, including counter tops and POS stations. Carry out the duties the crafter assigns from time to time. Job Types: Full-time, Part-time Education: Associate (Preferred) Location: New Braunfels, TX 78132 (Preferred) Additional Compensation: Store Discounts Work Location: One location Benefits: Health insurance Dental insurance Vision insurance Retirement plan Hours per week: 10-19 Schedule: Weekends required Holidays required Job Types: Full-time, Part-time Pay: $9.00 - $11.00 per hour Benefits: Dental insurance Employee discount Health insurance Vision insurance Schedule: Holidays Monday to Friday Weekends Education: High school or equivalent (Preferred) Experience: Customer Service: 1 year (Preferred) Work Location: One location Hours per week: 10-19 20-29 Work Remotely: No | Quick Apply Associated topics: beach, concierge, desk, hostess, hotel, luggage, madison, plaza, sunset, vip

Keywords: NOTHING BUNDT CAKES - 3.2, New Braunfels , Guest Services Representative, Other , New Braunfels, Texas

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