Manager, Inside Sales
Company: HD Supply
Location: New Braunfels
Posted on: June 7, 2021
HD Supply is looking for an Inside Sales Manager to join us in
the passionate pursuit to serve our customers. As an Inside Sales
Manager with our Healthcare vertical, you will lead a team of 10 -
14 that are focused on selling MRO (maintenance, repair and
operations) supplies along with other products to our customers in
the healthcare industry. Our Inside Sales culture is team-oriented
and offers compensation that rewards performance.
HD Supply (NASDAQ:HDS) (www.hdsupply.com) is one of the largest
industrial distributors in North America. The company provides a
broad range of products and value-add services to approximately
500,000 customers with leadership positions in maintenance, repair
and operations and specialty construction sectors. Through
approximately 260 locations across 36 states and six Canadian
provinces, the company's approximately 11,000 associates provide
localized, customer-driven services including jobsite delivery,
will call or direct-ship options, diversified logistics and
innovative solutions that contribute to its customers' success.
With an active commitment to the communities in which we operate,
HD Supply associates are part of a thriving organization that
supports the virtues of wellness, diversity and inclusion - all of
which are top priorities for the company. Equally as important is
empowering our associates to grow professionally while providing
competitive benefits and compensation. If you're ready to find a
rewarding career and achieve your full potential with a growing
industry leader, HD Supply is ready for you!
Job Description & Qualifications
Responsible for overseeing the day-to-day operations of an
inside sales team. Provide high level customer service while
maximizing sales and gross profit. Ensure customers receive prompt
and efficient service. Maintain profitability through report
analysis, identification of trends, issue resolution and
Major Tasks, Responsibilities and Key Accountabilities
Oversees the inside sales process to include reviewing sales
orders, quotes, inquiries about product availability, and other
sales/service related questions. Administers guidelines for
Supports, tracks, and measures all inside sales initiatives.
Monitors sales and delivery plans for the inside sales team.
Researches and prepares sales orders and quotes for customers
according to specifications and information provided. Provides
reliable information regarding product specifications, product
suitability, pricing and availability.
Ensures associates receive training in computer systems, sales
and operations SOPs, product knowledge, and sales techniques.
Assists associates in resolving problems associated with
customer service, product availability, price, warranties and
product delivery. Follows-up with customers to ensure
Follows up on all sales orders to ensure full
shipment/fulfillment. Reviews the daily reporting and expedites
customer delivery needs.
Handles customer inquiries and problem resolution when an
outside salesperson is not available. Contributes to add-on sales
by maintaining a high level of product knowledge. Attends all
assigned product training.
- Observes and evaluates performance, provides instruction and
assigns duties. Provides coaching and development for sales acumen
enhancement and team engagement.
Nature and Scope
Solutions require analysis and investigation.
Achieves planned results by decisions and actions based on
professional methods, business principles, and practical
- Manages a group or team of professional individual contributors
and/or indirectly supervises support staff.
Located in a comfortable indoor area. Any unpleasant conditions
would be infrequent and not objectionable.
Most of the time is spent sitting in a comfortable position and
there is frequent opportunity to move about. On rare occasions
there may be a need to move or lift light articles.
- Typically requires overnight travel less than 10% of the
Education and Experience
- Typically requires BS/BA in a related discipline. Generally 7+
years of experience in a related field. May require certification.
Advanced degree may offset less experience in some
Preferred Qualifications & Job Specific Details
2+ years of sales leadership experience in similar industry
Experience in business to business sales leadership.
Experience with sales techniques such as consultative
Evaluating talent, coaching and mentoring a revenue generating
Large volume of product lines experience.
Proficiency in MS Excel and SalesForce, or similar CRM.
- Proven ability to meet or exceed sales goals.
Job Locations US-GA-Marietta | US-GA-Atlanta | US-TX-New
Posted Date 5 months ago (1/15/2021 4:11 PM)
Job ID 2021-41237
Business Unit Facilities Maintenance
Functional Area Sales
Remote Position? No
Position Type Full-Time
Posting Location : Postal Code 30062
HD Supply is an Equal Opportunity Minority/Female/Individuals
with Disabilities/Protected Veteran and Affirmative Action
Employer. HD Supply considers for employment and hires qualified
candidates without regard to age, race, religion, color, sex,
sexual orientation, gender, gender identity, national origin,
ancestry, citizenship, protected veteran or disability status or
any factor prohibited by law.
Keywords: HD Supply, New Braunfels , Manager, Inside Sales, Other , New Braunfels, Texas
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