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Family Specialist

Company: BCFS
Location: New Braunfels
Posted on: June 6, 2021

Job Description:

It's a great feeling to work for a company that does so much good for others around the world!

Family Specialist

BCFS Education Services is part of a global system of health and human service non-profit organizations led by BCFS and is focused on advancing school readiness and ensuring families have the necessary tools to give their children a Head Start toward a lifetime of learning. Our team of compassionate educators and innovative leaders believe every child is unique and has the potential to be successful and make a positive impact in our world.

Reports to: BCFS Education Services ERSEA/PFCE Coordinator

Status (Pay Grade): Non-Exempt - Full Time (Specialist I commensurate with education)

Minimum Qualifications: Certificate or credential in social work, human services, family services, counseling, or related field. Experience working with diverse families in low income communities. Background in evidence-based strategies to strengthen outcomes for children and families. Valid driver's license and work eligibility status. Pass a criminal and driving background check.

Preferred Qualifications: Bachelor's degree in social work, Bi-lingual (Spanish), three (3) years of case management experience

Critical Action Items:

Determine, verify, and document eligibility, recruitment, selection, enrollment, and attendance (ERSEA) of program participants in accordance with agency and federal policy, protocols, and regulations. (HSPPS 1302.12)

Participate in recruitment efforts designed to actively inform families with eligible children in the service area-specifically children with disabilities and other vulnerable or disproportionately impacted children-of available Head Start services and assist them with the application process. (HSPPS 1302.13)

Comply with established selection criteria and ensure program compliance with the Individuals with Disabilities Education Act (IDEA). (HSPPS 1302.14)

Ensure assigned program maintains its funded enrollment level, including filling slots within 30 days of vacancy. (HSPPS 1302.15)

Monitor and address attendance for each assigned child, to include direct contact with parents and intensive case management. (HSPPS 1302.16)

Collaborate with families in the families' preferred language (or through an interpreter) to engage them in a family partnership process that identifies needs, interests, strengths, goals, and services and resources that support family well-being, including family safety, health, and economic stability. (HSPPS 1302.50, 1302.51)

Meet with families to establish Family Service Plans (FSP) and review individual progress, evaluate/revise goals, and provide resource referrals based on the urgency and intensity of identified needs and goals. (HSPPS 1302.52, 1302.53)

Coordinate new and existing community referrals to maximize resources and avoid duplication of effort or services. (HSPPS 1302.52, 1302.53)

Other Responsibilities:

Coordinate with teachers, families, and other resource support to share information and ensure coordinated parent family and community engagement (PFCE) strategies for children and families in the classroom, at home, and in the community.

Identify and promote opportunities for parents to participate in parenting and professional skills development, including opportunities to participate in the Head Start program as volunteers or employees.

Participate in the development and implementation of family and community engagement activities and special events.

Support development of community and self-assessments, grant applications, budgets, and required reports in accordance with BCFS Education Services and Office of Head Start timelines and criteria for composition.

Perform other job duties as assigned.

Measurable Deliverables:

Complete initial training on eligibility determinations within 90 days hire and subsequent professional development training as indicated by program management.

Program enrollment is 100% and complies with eligibility criteria and in accordance with agency, state, and federal standards.

An established meeting and home visit schedule of sufficient and consistent frequency ensures a partnership between program staff and families in a timely and effective manner.

Child records are complete, current, and organized, including documentation of case notes within 24 hours of meeting/home visit.

Required reports are prepared and submitted prior to deadlines.


Knowledge of applicable state and federal Head Start regulations, performance standards and guidelines.

Strong written communication skills to document child files with reports and case notes.

Strong oral communication skills to communicate with a family in their preferred language (or through an interpreter) to develop relationships with parents and structure services that encourage trust and respectful, ongoing two-way communication

Ability to incorporate the unique cultural, ethnic, and linguistic backgrounds of families in the program and community.

Sound judgment in the protection of confidential information. Ability to organize and prioritize duties and responsibilities in a fast-paced environment.

Ability to work a flexible schedule including nights, holidays, and weekends.

Ability to work independently.

English (United States)

If you like to work with people that believe they can make a difference in the world, this is the company for you!

EEO Statement

It is the policy of BCFS System of Companies and its affiliated organizations to provide equal employment opportunity and treat all employees equally regardless of age, race, creed/religion, color, national origin, immigration status or citizenship status, sexual orientation, military or veteran status, sex/gender, gender identity, gender expression, disability, genetic information or genetic predisposition or carrier status, marital status, partnership status, victim of domestic violence, sexual or other reproductive health decisions, or other characteristics protected by applicable law.

Click here to view the "EEO is the law" poster

Keywords: BCFS, New Braunfels , Family Specialist, Other , New Braunfels, Texas

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