Veterans Preferred - Hotel Event Concierge
Company: Hyatt
Location: San Antonio
Posted on: April 20, 2024
Job Description:
Military Veterans are Encouraged to Apply. -At Hyatt, we believe
our guests select Hyatt because of our caring and attentive
associates who are focused on providing efficient service and
meaningful experiences.
Hyatt associates work in an environment that demands exceptional
performance yet reaps great rewards. Whether it's career
opportunities, job enrichment or a supportive work environment, if
you are ready for this challenge, then we are ready for you.
The Event Concierge is an ambassador to connect the hotel staff
with event planners to ensure the success of onsite events.
There are five primary roles of the Event Concierge:
- Hotel Ambassador: Represents the Hyatt brand and makes a
connection with the meeting planner to ensure that the hotel has a
positive image.
- Liaison from the Onsite Meeting Planner to All Departments:
Stays in close contact with all hotel departments to ensure that
all planner and hotel requests are met.
- Hotel Ground Support Representative: The eyes and ears for all
meetings and special events, communicating specifically with the
Events Department to ensure the managers feel the operations is
running smoothly. Checking all event space and comparing to event
orders prior to planner arrival to make sure everything is ready
exactly as desired. First eyes on the floor for both internal and
external contacts.
- Solution Creator: Communicating and addressing concerns and
opportunities with planners and helping quickly find creative
solutions. Anticipate needs before requests are made.
- Information Central for Hotel and the City: Responsible for
sharing any information requested of the hotel and the City of San
Antonio.
Qualifications:
- A minimum of 1 year of hotel event sales/event planning or
comparable experience preferred
- Bachelor's degree and/or 2 years of hotel and/or food &
beverage experience preferred
- Refined verbal and written communication skills
- Present a professional appearance and confidence
- Ability to be on feet for 8 hours per day and lift 35 or more
pounds as needed
- Candidates should be extremely detail oriented, organized and
be able to handle a fast-paced environment
- Strong time management & multi-tasking skills with the ability
to work well under pressure
- Demonstrate positive leadership characteristics, which inspire
employees to exceed standards and expectations
- Ability to quickly learn new computer systems
- Understanding of food and beverage operations
- Excellent knowledge of Outlook
- Excellent customer service skills
- Must be able to work a flexible schedule, including evenings,
weekends and holidays Benefits:
- Complimentary & Discounted Hyatt Hotel Rooms
- Flexible Schedules
- Paid Time Off (PTO)
- Competitive Pay
- 401(k) Match
- Medical, Dental, Vision Insurance after 30 days of
employment
- Tuition Reimbursement
- Free Annual VIA Bus Pass/Discounted Parking
- Free Meals Provided in Employee Cafeteria
- Opportunities for Career Growth
Keywords: Hyatt, New Braunfels , Veterans Preferred - Hotel Event Concierge, Hospitality & Tourism , San Antonio, Texas
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