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Employee Relations Senior Consultant Conduct Management Enterprise Investigations Team

Company: Wells Fargo Bank
Location: San Antonio
Posted on: November 21, 2019

Job Description:

Job Description
Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume prior to submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. - In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application.At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.Corporate Risk helps all Wells Fargo businesses identify and manage risk. The team focuses on several key risk types, including conduct, credit, financial crimes, information security, interest rate, liquidity, market, model, operational, regulatory compliance, reputation, strategic, and technology risk.The group provides leadership, enhances communications, assists with problem identification and solutions, and shares best practices. In addition, the group provides an enterprise-wide view of risk, assists management and our Board of Directors in identifying and monitoring risks that may affect multiple lines of business, and takes appropriate action when business activities exceed the risk tolerance of the company.We have an exciting opportunity available to join the Conduct Management Enterprise Investigations Team as an Employee Relations Senior Consultant.Key Job Responsibilities include:--- -Handling complex employee relations issues or concerns (e.g., investigations related to alleged discrimination, harassment, or retaliation, etc.) consistent with Company protocol and in a timely fashion.--- -Counsel and assisting team members and all levels of management with team member or management issues. ---- -Recommending or taking appropriate actions to correct problems--- -Exercising judgment and providing analysis involving extremely complex and diverse employee relations problems grounded in in-depth review of company policy and procedures, employment law legislation and other intangible variance factors.--- -Engaging in strategy to design and help implement proactive programs and plans related to minimize employee relations risk. ---- -Partnering with Human Resources, senior management, Legal Counsel, Compliance, EAS, Corporate Employee Relations, Conduct Management, and other Corporate Resources as appropriate on sensitive employee relations issues.--- -May provide direction to other Employee Relations consultants, Investigators, and/or HR professionals as appropriateConduct Management is a centralized team within Corporate Risk. - Conduct Management has enterprise-wide responsibilities that include case intake (including EthicsLine), triage, research, and investigations related to potential team member misconduct. - These functions are supported by reporting and analytics capability, training, ethics and ethics advisory, and relationship management support for the front line.Important Reminders When Applying: - - - - Based on the volume of applications received, this job posting may be removed prior to the indicated close date. - - If you do not apply prior to the closing of this posting, we encourage you to apply for other opportunities with Wells Fargo. - - - - - Initial contact with you will be made via e-mail. Please check your e-mail regularly for updates. - - - - - During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume prior to submitting your application for consideration. If you are a Wells Fargo Team Member, in your Jobs Profile ensure that your email address is valid and updated to an address that can receive external emails outside of the banking network and is a different email address than the one you originally used when you joined Wells Fargo.Location: - - Specific work location for Addison, TX and San Antonio, TX listed on job posting. Candidates must be within commutable distance to the posted location; employees will be expected to be on-site for work, training and as business needs arise. Relocation assistance is not available for this position.**Note: ---- -Multiple Hiring Managers. - Position will report to any one of the ER Managers across the team(s) that have an open position(s).

Required Qualifications

  • 4+ years of employee relations consulting experience, human resources consulting experience, or a combination of both
  • 4+ years of employee relations experience

    Desired Qualifications
    • Ability to manage a high volume of Employee Relations cases
    • Experience consulting on multiple employee relations issues that vary in scope and complexity
    • Experience handling complex employee relations issues consistent with company protocol such as investigations related to alleged discrimination, harassment or retaliation
    • Experience identifying, analyzing and resolving complex employee relations problems
    • Strong conflict resolution skills
    • Coaching experience
    • Ability to provide leadership to a virtual or remote team
    • Experience building partnerships and consulting effectively with leadership
    • Ability to interact with integrity and a high level of professionalism with all levels of team members and management
    • Ability to research, trend, and analyze data
    • Knowledge and understanding of human resources analytics and reporting
    • Highly refined and professional verbal and written communications

      Other Desired Qualifications
      • 2+ years of experience with conducting investigations
      • 4+ years of experience consulting on human resources policies and processes
      • 4+ years of experience consulting on state and federal employment laws
      • Experience using a case management system
      • Experience interviewing multiple parties within a case
      • Ability to create detailed, lengthy documentation for complex cases



        Street Address
        TX-San Antonio: 4101 Wiseman Blvd - San Antonio, TX
        TX-Addison: 5080 Spectrum Dr - Addison, TX


        Disclaimer

        All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

        Relevant military experience is considered for veterans and transitioning service men and women.
        Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Keywords: Wells Fargo Bank, New Braunfels , Employee Relations Senior Consultant Conduct Management Enterprise Investigations Team, Executive , San Antonio, Texas

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