Social Adjustment Services Case Specialist - 2025587
Company: World Relief
Location: Austin
Posted on: February 16, 2026
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Job Description:
Job Description Job Description Are you a person of compassion?
An advocate for justice? Someone who stands up for the rights of
the vulnerable and speaks out for the marginalized, the exploited
and the forgotten? Do you believe in our calling as Christians to
welcome the least of these and love our neighbor? If you answered
‘yes’, to any of the above, World Relief, and millions of people
around the world need you. At this pivotal moment in time, we are
rapidly expanding and growing our team to meet the increasing needs
of our world. We are looking for people who want to use their gifts
and talents to make a real and tangible difference in our world and
the lives of the suffering. If you’re looking for a purpose-driven
career in which you can grow your talents, while also standing up
for the rights of the vulnerable, we want you to join us today.
ORGANIZATION SUMMARY World Relief is a global Christian
humanitarian organization whose mission is to boldly engage the
world’s greatest crises in partnership with the church. The
organization was founded in the aftermath of World War II to
respond to the urgent humanitarian needs of war-torn Europe. Since
then, for 80 years, across 100 countries, World Relief has
partnered with local churches and communities to build a world
where families thrive and communities flourish. Today,
organizational programming focuses on humanitarian and disaster
response, community strengthening and resilience, and refugee &
immigrant services and advocacy. POSITION SUMMARY: World Relief
seeks a Social Adjustment Services Case Specialist. We are looking
for talented, ambitious and collaborative people to come alongside
our mission as we partner with churches and the local community.
This position will serve the RSS Social Adjustment Services Program
in helping clients obtain self-sufficiency and social integration
through applying for and receiving services for which client is
eligible. This is a limited-term position funded through a grant
agreement until September 30, 2026, and contingent upon funding
extension. ROLE & RESPONSIBILITIES: Complete intake/enrollment for
eligible clients Assess client needs upon enrollment and create a
plan for the client to reach self-sufficiency and social
integration. Assist clients in developing life skills and
navigating American systems Enter client and service information in
the ClientTrack database weekly. Prepare and maintain detailed case
files. Maintain detailed and accurate case notes for all client
interaction. Provide transportation to initial doctor appointments,
benefit interviews, and trainings for clients as needed. Assist
clients in scheduling transportation benefits as provided by RMA
and Medicaid. Provide interpretation for SAS related services as
needed by using the interpreters contracted with World Relief or
using the telephonic system as a last resort. Assist clients with
application forms for assistance, such as government housing and
Food Stamp/Medicaid. Follow up with Food Stamp/Medicaid office and
SSA regarding client’s application until decision is made. Equip
clients to conduct independent services. Refer clients to other
programs and services as needed. Evaluate and monitor quality of
data entry by other agency staff to ensure data integrity for
program requirements. Maintain regular communication with clients
through client home visits, phone calls and office visits. Monitor
files to ensure all required documents are included and files are
in compliance with RSS SAS Program Guidelines JOB REQUIREMENTS:
Mature and personal Christian faith Committed to the mission,
vision, and values of World Relief Desire to serve and empower the
Church to impact vulnerable communities Able to affirm and/or
acknowledge World Reliefs Core Beliefs, Statement of Faith,
Christian Identity and National Association of Evangelicals' For
the Health of The Nation document Valid driver’s license Proficient
in Microsoft Office applications PREFERRED QUALIFICATIONS:
Experience of at least 2 years in similar position preferred
Cross-cultural experience strongly preferred Fluency in an
additional language preferred World Relief offers a competitive
benefits package and employee discount program for full-time
employees. World Relief is honored to be recognized with the
Gold-level Cigna Healthy Workforce Designation for exceeding the
core components of our well-being program including leadership and
culture, program foundations and execution, and whole person
health. Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions. We are proud
to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace
and perform pre-employment substance abuse testing. For World
Relief staff, strong commitment to the mission, vision, and values
of World Relief is essential, and Christian faith is a prerequisite
for employment, based upon United States federal guidelines
provided in Title VII of the Civil Rights Act of 1964.
Keywords: World Relief, New Braunfels , Social Adjustment Services Case Specialist - 2025587, Customer Service & Call Center , Austin, Texas
