Customer Relations Representative - State Farm Agent Team Member

Company: Noah Pierce - State Farm Agent
Location: Helotes
Posted on: February 16, 2026

Job Description:

Job Description Job Description Benefits: 401(k) matching Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Noah Pierce - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly. ABOUT OUR AGENCY: The Noah Pierce State Farm Agency is a growing, community-focused insurance office based in Helotes, Texas, proudly serving Helotes, San Antonio, Boerne, Bandera, and surrounding areas. Were looking for people who take pride in their work, enjoy helping others, and want to be part of a team that values both professionalism and genuine relationships. Noah Pierce grew up in Rice Lake, Wisconsin, and attended Evangel University before moving to Texas with his wife, Becca. He began his insurance career as a licensed team member in his cousins State Farm agency, where he discovered a passion for serving clients, building trust, and developing strong teams. That experience led him to open his own agency in 2020. Since then, the agency has grown steadily to a team of approximately 15 professionals across sales, service, leadership, and operations. Were proud of the culture weve builtone rooted in accountability, support, and continuous improvement. As part of our long-term growth plan, were excited to be opening a second location in April 2026, creating new opportunities for advancement and leadership. Our mission is to help individuals and families cut through lifes uncertainties and live with confidenceknowing their insurance coverage truly protects what matters most. We believe in education over pressure, long-term relationships over quick transactions, and showing up consistently for our clients and our community. Were seeking team members who are: Reliable, motivated, and eager to grow Professional, organized, and detail-oriented Comfortable building relationships and communicating with clients Team-oriented, with strong ownership and follow-through Interested in a long-term opportunity with room to develop Insurance experience is helpful, but not required. We care just as much about attitude, work ethic, coachability, and a desire to learn. Why Join Our Team? Supportive leadership that genuinely invests in training and development A structured, well-run agency with clear expectations and growth paths A stable, expanding organization with long-term career opportunities A culture that values people, performance, and doing things the right way If youre looking for a role where your work matters, your effort is recognized, and you can grow alongside a strong, driven teamwed love to connect with you.

Keywords: Noah Pierce - State Farm Agent, New Braunfels , Customer Relations Representative - State Farm Agent Team Member, Customer Service & Call Center , Helotes, Texas