Collections Specialist

Company: millenniumsoft
Location: San Antonio
Posted on: April 2, 2026

Job Description:

Position : Collections Specialist Location : San Antonio, TX Duration : 12 Months Total Hours/week : 40.00 1st Shift Client: Medical Device Company Job Category: Finance Level of Experience: Entry-Level Employment Type: Contract on W2 (Need US Citizens or GC Holders Only) Shift: Workdays/hours Monday - Friday (08:00 AM – 05:00 PM). Note: Hybrid Role – we work on a schedule of 3 days in the office/2 days remote and usually on a 3-week rotation schedule but knowing teams/associates can come in for meetings that require in-person collaboration. Job Description: In this role, the Sr. Collection Specialist is responsible for ensuring the prompt payment of the accounts receivables in order to maximize revenue management for client. Responsible for building and maintaining customer relationships, monitoring assigned AR Portfolio, ensuring timely payments, resolving Customer concerns and assisting with resolution of escalated collection issues. Primary Duties/Responsibilities: Proactively monitor and reconcile customer accounts Identify, and facilitate the resolution of, disputed receivables. Provide exceptional customer support, responding to account queries in a timely and professional manner Maintain a detailed understanding of customer contracts and how they impact the collections process Maintain accurate and up to date customer account documentation. Proactively escalate to internal support partners and Sr Management as appropriate. Identify, and communicate process improvement opportunities to Manager as appropriate. Qualifications Required: 2 years in commercial collections. Strong analytical/problem solving skills. Excellent communication skills (written and oral). Superior customer service skills. Good Administrative skills. Strong attention to detail and goal oriented. Ability to prioritize and manage multiple responsibilities. Contract Analysis. Knowledge of collection techniques (i.e., skip tracing). Strong Microsoft Excel skills. High School Degree or equivalent. Must have the ability to work independently and in a team environment, multitask, set own priorities, able to adapt to a changing environment, and lead without the authority. Preferred: Direct experience with SAP. Working knowledge of Microsoft Office. Experience working in a shared service center. Bachelor's Degree in Finance / Accounting / Economics.

Keywords: millenniumsoft, New Braunfels , Collections Specialist, Accounting, Auditing , San Antonio, Texas