Claims Recovery Agent - Junior (SAN ANTONIO)

Company: USAA
Location: San Antonio
Posted on: March 11, 2026

Job Description:

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the 1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Subrogation Specialist, you will within defined guidelines and framework, provide specialized Auto and/or Property claims service by evaluating physical damages on claims made by other insurance carriers against USAA and determining the proper indemnity owed to the claimant carrier. What you'll do: Ensure coverage has been properly applied to the loss and coordinate a response with the Auto or Property adjuster when a coverage issue has been identified. Apply foundational knowledge of P&C insurance industry products, services, and processes to include P&C insurance policy contracts and coverages, common law, contract law, state statutes, evidence and damages. Review and audit estimates and settles claims within prescribed limits of authority. Effectively negotiate settlements with contractors, adjusters or any insured representative. Recognize and documents subrogation, SIU, and salvage opportunities, and refer accordingly. Reimburse policyholder's deductible after recovery is made. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma required. Up to 1 year subrogation claims adjusting experience or auto or property claims adjusting experience. Acquisition and maintenance of insurance adjuster license within 90 days and designated number of attempts. Developing knowledge of common law, contract and negligence laws. Ability to confidently resolve issues and negotiate fair settlements. Strong written communication skills with excellent attention to detail and accuracy. What sets you apart: 3 or more years of auto claims experience. Currently have an active auto adjuster license. Compensation range: The salary range for this position is: $48,340 - $86,680 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Keywords: USAA, New Braunfels , Claims Recovery Agent - Junior (SAN ANTONIO), Accounting, Auditing , San Antonio, Texas