Emergency Department Navigator - Community Outreach

Company: Christus Health
Location: San Antonio
Posted on: May 3, 2024

Job Description:

Description
Summary:

Provides underserved patients and their families with culturally appropriate non-clinical support and information in the emergency department and primary care clinics. Navigates patients and families to health and social services in the community and coordinates community-based care referrals. Emphasizes the importance of a medical home and proper utilization of the emergency department and outpatient clinics.

CHRISTUS Santa Rosa Health System is about people. People we meet and care for; people whose lives we enhance, and those whose lives we save. CHRISTUS is about the people who work here: our award-winning medical staff, dedicated housekeeping staff, compassionate nurses and patient-focused ancillary staff. We're about people who need us, from small bumps to massive trauma, no matter their economic bracket. We're about the people of San Antonio, New Braunfels, and all the South Texas communities we serve. Since 1869, CHRISTUS Santa Rosa Health System has grown and flourished just as South Texas has grown. We remain the only Catholic faith-based, non-profit health care system in San Antonio and New Braunfels. Our healing ministry now includes five full-service hospitals with 1,159 licensed beds, and a number of specialty centers.

If you are looking to join a rapidly growing faith-based organization that encourages professional development, we want you to become a part of the CHRISTUS Santa Rosa family!

Requirements:

• High School Diploma or GED required
• Associate Degree or completion of a certified Community Health Worker training program preferred
• Previous experience with healthcare provider or community-based organizations
• Computer literacy
• Crisis Prevention Intervention (CPI) training preferred
• Significant experience and knowledge of medical service delivery and community-based health and social services
• Knowledge of the uninsured and underserved populations in area
• Cultural Competence/Humility
• The skill and knowledge competencies identified in the National Community Health Advisor Study, in June 1998, for Community Health Workers. These include communication skills, capacity-building skills, interpersonal skills, service coordination skills, advocacy skills, teaching skills, organizational skills, and broad knowledge about community health issues and social services.
• BLS certification preferred
• Ability to write and speak English effectively
• Bilingual (English and Spanish) skills strongly preferred
• Skilled in gathering and reporting information
• Strong organizational and communication skills
• Ability to develop positive relationships with patients and families to increase awareness of community-based resources
  
  Work Type:
  
  Full Time
  
  
  
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Keywords: Christus Health, New Braunfels , Emergency Department Navigator - Community Outreach, Other , San Antonio, Texas